Train cancellations affecting Welwyn Hatfield have continued, with just a 50% service over the weekend of 2nd/3rd June and multiple cancellations on weekdays.
However, a joint letter from Network Rail, Govia and Northern has laid wide open that the chaos was known to be coming. Part of their statement says:
"To accommodate the extra services being introduced, six out of 10 services nationwide had to be retimed. The time of all GTR and most Northern services had to be changed. All of these new journeys needed to be individually approved by Network Rail to ensure the national rail network runs safely and smoothly.
As a result of the sheer number of changes required and the late running of some engineering improvements, the process took longer than anticipated, approvals for service changes were delayed and some timetable requests were changed. This meant that train companies had much less time to prepare for the new timetable meaning specialist training required could not be completed in time for drivers to learn all the new routes, or operate different trains for operators to address all the logistical challenges.
Malcolm Cowan asks: "Why, if everyone in the rail industry knew there would be chaos, from both the lack of approval for the new trains timings and the lack of trained drivers, did no-one bother to tell the passengers? Govia continued to shout about how wonderful it would be when they knew failure was coming down the track with the speed of an Inter-City, but the signals to those who pay and get a lousy service was set to green when they should have been red. For this alone, Govia should lose their contract. The whinging about lack of drivers has been a constant noise form Govia from the day they took over, but they still haven't got their plans working."