Ringway, the County Councils new highways contractor, has again come under fire from county councillors.
At a Full Council meeting at County Hall, Hertford, senior Ringway Directors heard a barrage of complaints from opposition councillors who questioned the Conservative Cabinet member for Highways (Cllr Stuart Pile) over their poor performance since they took over responsibility for maintaining Hertfordshire roads on 1st October last year.
"I was pleased that almost every opposition councillor was able to air their concerns, and give examples, about the way Ringway had failed to deliver the services we are paying them for. I was disappointed that Conservative councillors failed to raise complaints despite me knowing they have similar worries about the contractors and performance. It's almost as if they did not want to seen to be criticising a multi million pound company that they appointed to fix our roads." said Liberal Democrat Leader and Highways Spokesman Cllr Stephen Giles-Medhurst.
"At least Cllr Pile took responsibility for the mess we have and admitted that Ringway has let residents down, and were now trying to get on top of the backlog of street light faults and road and footway repairs. But there should not be the need to get on top of anything had they delivered the service we paid them for from the 1st October!
"I am also pleased that after I sent Stuart and the County an "open letter" detailing not less than 18 failures in performance failure areas they (Ringway) were issued a formal warning letter.
"Residents deserve better I want Ringway to put right the faults they have missed, not provide excuses about new staff, contractor regulations or anything else. They will make a profit on this contract, I've no doubt , and our residents must not suffer. The question now is did the Conservatives, who run County Hall, act quickly enough and put enough pressure on when they knew things were going wrong? It does seem they only acted after opposition members raised issues and their silence today seem to bear that out."